Online Security

Here are some precautions we recommend you follow in order to keep your confidential information secure:

Report Suspicious Activity

Vanco will never contact you to ask for your User ID or Password.

If you receive a phone call from someone claiming to be a Vanco representative and you are asked to share your User ID or Password, do not give it out. Ask for their name and contact Vanco immediately at 800-675-7430.

Also, do not respond to any emails asking you to verify your User ID or Password. Forward any suspicious emails and websites to

If you think that you may have provided personal information by phone, email or a suspicious website please contact Vanco Services immediately.

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Vanco Payment Solutions is a registered ISO/TPP of Wells Fargo Bank, N.A., Concord, CA.