Here are some precautions we recommend you follow in order to keep your confidential information secure:
Vanco will never contact you to ask for your User ID or Password.
If you receive a phone call from someone claiming to be a Vanco representative and you are asked to share your User ID or Password, do not give it out. Ask for their name and contact Vanco immediately at 800-675-7430.
Also, do not respond to any emails asking you to verify your User ID or Password. Forward any suspicious emails and websites to RiskMgmt@VancoPayments.com.
If you think that you may have provided personal information by phone, email or a suspicious website please contact Vanco Services immediately.
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Vanco Payment Solutions is a registered ISO/TPP of Wells Fargo Bank, N.A., Walnut Creek, CA.